Luxe Hooded Fleece Coat

• Design and Style: This mid-length coat features a solid color design, offering a clean and versatile look suitable for casual outings. The button detail adds a touch of classic elegance, making it easy to dress up or down depending on the occasion.
• Warmth and Comfort: It is lined with fleece, ensuring you stay warm even in chillier weather. The hood offers additional protection from wind and rain, making it practical for colder months.
• Fit and Features: With its casual yet tailored fit, it provides a flattering silhouette while being comfortable for everyday wear. The mid-length cut offers ample coverage without restricting movement.

Average delivery times
We strive to offer the best value for money for our products. That’s why we ship the products directly from the supplier. This allows us to achieve significant savings on transportation, storage, packaging, and shipping costs, enabling us to offer our products at a fair price. Every order is processed within 24 hours, and the average delivery time is 6–8 days. However, in case of delays, it may take a little longer.

Always free shipping
We cover the delivery costs and offer you a seamless and free shopping experience

Track your order
You can track your order on our Track & Trace page. The tracking information will be available online 4-6 days after your order, so you will know exactly when to expect your products at home.

Questions about your order?
Do you have questions about your order? We recommend visiting the Frequently Asked Questions (FAQ) page first.

Would you like to exchange or return a product?
You can do this quickly and easily in three steps :-)
You can return your order up to 14 days after receiving it, and we will ensure that the purchase amount is credited to your account within five business days after receiving the return.

Easy returns in three simple steps:

Step 1: Contact us for the form.
Fill out the return form completely.

Step 2: Send your order
Send the items along with the completed return form to the address provided on the return form.
Make sure to add a Track-and-Trace number to the package. As the sender, you are responsible, and we want to avoid any misunderstandings.

Step 3: Receive the purchase amount in your bank account
Once we have received the package, we will ensure that the purchase amount is transferred to your bank account within five business days.

1. How long does shipping take?
The delivery time is usually 6-8 business days, depending on your location.

2. Can I return my order?
Yes, we accept returns within 14 days of receiving the item. The items must be unworn and in their original packaging.

3. How can I track my order?
After your order has been shipped, you will receive an email with a tracking number.

4. What payment methods do you accept?
We accept credit cards, PayPal, Klarna, Sofortüberweisung, and other common payment methods.

5. Are there any discounts or coupon codes?
Yes, we regularly offer discounts. Sign up for our newsletter to make sure you don’t miss any deals.

6. How should I care for my poncho?
We recommend hand washing with cold water and mild detergent to maintain its quality.

7. Do you offer international shipping?
Yes, we ship worldwide. Delivery time and shipping costs vary depending on the country.

8. What should I do if I receive a damaged product?
Please contact our customer service and send photos of the damaged item. We will take care of a solution.

9. Can I modify or cancel my order?
Orders can be modified or canceled within 24 hours after being placed. Please contact us as soon as possible.

10. Do you have a size chart?
Yes, we provide a detailed size chart on each product page to ensure the perfect fit.