Exchanges & returns

Exchanges & returns

 

Would you like to exchange or return a product? You can do so easily and quickly in three steps. You can return your order up to 14 days after receipt and we will ensure that the purchase price is credited to your account within five working days of receiving the return.

Easy returns in three simple steps:

Step 1: fill in the return form Download the return form here and fill it in completely.

Step 2: send your order Send the items together with the completed return form to the address on the return form. Make sure you provide the parcel with a Track and Trace code. As the sender, you are responsible and we do not want any misunderstandings.

Step 3: receive the purchase amount in your bank account Once we have received the parcel, we will ensure that the purchase amount is transferred back into your bank account within five working days.