14-day money back guarantee
Model is approximately 168 cm tall and wears size M.
Buy now, pay later with Klarna.
🇬🇧 United Kingdom: 4–7 business days
Free shipping available – only for UK orders!
🇺🇸 USA: 3–4 business days (Free over $100)
🇨🇦 Canada: 6–8 business days (Free over $120)
🇲🇽 Mexico: 7–9 business days (Free over $150)
🌎 Rest of the world: 8–10 business days (Free over $150)
Step 1: Request the return form
Contact us to receive the return form. Please fill it out completely and clearly.
Step 2: Send your items back
Return the items along with the completed form to the address provided on the return form.
Be sure to include a Track & Trace number with your shipment. As the sender, you are responsible for the return, and we want to avoid any misunderstandings.
Step 3: Receive your refund
Once we have received your return, we will process your refund within five business days.
1. How long does shipping take?
The delivery time is usually 6-8 business days, depending on your location.
2. Can I return my order?
Yes, we accept returns within 14 days of receiving the item. The items must be unworn and in their original packaging.
3. How can I track my order?
After your order has been shipped, you will receive an email with a tracking number.
4. What payment methods do you accept?
We accept credit cards, PayPal, Klarna, Sofortüberweisung, and other common payment methods.
5. Are there any discounts or coupon codes?
Yes, we regularly offer discounts. Sign up for our newsletter to make sure you don’t miss any deals.
6. How should I care for my poncho?
We recommend hand washing with cold water and mild detergent to maintain its quality.
7. Do you offer international shipping?
Yes, we ship worldwide. Delivery time and shipping costs vary depending on the country.
8. What should I do if I receive a damaged product?
Please contact our customer service and send photos of the damaged item. We will take care of a solution.
9. Can I modify or cancel my order?
Orders can be modified or canceled within 24 hours after being placed. Please contact us as soon as possible.
10. Do you have a size chart?
Yes, we provide a detailed size chart on each product page to ensure the perfect fit.
ABOUT US
Shine bright and be unforgettable.
At Vanmore, we believe that every woman deserves to shine in style. Our carefully curated collection combines high-quality fashion with unique designs, empowering you to express your elegance and individuality every day. Discover pieces that celebrate you!
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